SHIPPING

 

Local Shipping
◆SingPost Normal Mail (no tracking)
◆Tracked Doorstep Courier


International Shipping
◆Tracked Package

The rates shown on our checkout page are for parcels up to 1kg.
Please contact us at taffys.sg@gmail.com (email) or @taffys.sg (Instagram) for a quotation.

Shipping Policies
[Holiday Shipping Update:
We are experiencing a delay in order processing but we are working hard to ensure that your orders get to you on time.
Please let us know if you require your orders urgently by a certain date, and we will work with you to make sure it does.]

All orders will be shipped within 3 business days unless otherwise stated.
*Business days excludes Saturday, Sunday & Public Holidays
Please ensure that your delivery address is correct; it is not possible to re-route a package once it has been shipped.

We are not responsible for lost, held, or damaged packages, and for orders shipped to incorrect addresses or unclaimed.

 

RETURNS & REFUNDS

 

Returns
Unfortunately, returns are unavailable due to hygiene reasons.
 
Refunds
Refunds are applicable for expired/faulty products within 7 business days from shipping date.
Photos of the affected product(s) must be provided.