SHIPPING

Local Shipping
◆SingPost Normal Mail (no tracking)
◆Smartpac Tracked Shipping
◆Tracked Doorstep Courier (FREE with min. spend of $60)

International Shipping
◆Tracked Package
The rates shown on our checkout page are for parcels up to 1kg.
Please contact us at @taffys.sg (Instagram) for a quotation.

Shipping Policies
All orders will be shipped within 3 business days unless otherwise stated.
*Business days excludes Saturday, Sunday & Public Holidays
Please ensure that your delivery address is correct; it is not possible to re-route a package once it has been shipped.
We are not responsible for lost, held, or damaged packages, and for orders shipped to incorrect addresses or unclaimed.

RETURNS & REFUNDS

Returns
Unfortunately, returns are unavailable due to hygiene reasons.

Refunds
Refunds are applicable for expired/faulty products within 7 business days from shipping date.
Photos of the affected product(s) must be provided.