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FAQ: FAQ

FREQUENTLY ASKED QUESTIONS

WHAT ARE YOUR PRODUCTS MADE OF?

Our products are made with 100% human-grade ingredients, of which over 99% are organic.
Aside from fresh fruits and vegetables (some of which are homegrown!), we also use ingredients from brands such as Biofinest and Green Earth. Absolutely no sugar, salt, additives or preservatives are used.

 

At Taffy's, we're committed to providing treats that are actually good for your pets. We don't simply throw a bunch of ingredients together— we study scientific research papers of each and every ingredient used to ensure it's suitable and beneficial for the little ones. That's what makes our treats superior and our ingredient list is as clean as its gets: No added salt, sugar, colouring or preservatives!


Some animals need their time to smell and try new food since a lot of them have never smelled certain seeds, flowers or herbs before. 
We, however, found that most hamsters and other critters digged our treats right away.

ARE YOUR PRODUCTS SUITABLE FOR OTHER PETS?

Yes, they are! Please refer to the individual ingredient lists to check if a specific product is safe for your pet.

HOW LONG CAN YOUR PRODUCTS BE STORED?

Our products are free of preservatives and can be kept refrigerated for up to 1 month, and frozen for up to 3 to 6 months. However, prolonged freezing causes food to lose it's tastiness hence it's best consumed within 3 months. 

Due to Singapore's humidity, we recommend refrigeration upon receiving the treats.

DO YOU SHIP OVERSEAS?

Yes, we ship globally!

For details regarding shipping, please check: https://www.taffys.net/policies

As of 7th February 2024

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